When will my order be shipped?
We strive to have items shipped within 48 hours.
If an item is not in stock, we will notify you when we receive the order to see how you would like to proceed. Some items such as customized equipment may require more lead time (e.g. 2-4 weeks).
How long will it take to arrive?
Although shipping times vary based on final destination, most packages shipped will arrive within 7 business days. Orders from the United States are generally recieved in 7 to 14 business days.
When your order is initially placed and payment is approved, you will receive a confirmation email from our website with details and an order number. This order number can be used if you have any questions about your shipment. Email us at firstname.lastname@example.org with such questions about your order. You can also view the details of any past orders by logging in to our website and viewing the My Orders area.
When your order has been filled and shipped, you will get a second email to indicate that the order has been fulfilled and is on its way!
We charge a flat rate shipping fee. Any applicable taxes or duties are the responsibility of the customer.